These updates enrich the Viber business features suite that is designed to improve brand communication with customers, something which may be particularly useful on the eve of the holiday season when sales are skyrocketing and services are reaching the peak of demand.
The feature is already available on Android, iOS and Desktop. or are redirected to a website or email box. With a short tap on a link, an email or a long number that can be dialed or messaged (usually above 7 digits) users will see a menu with different options: call, message, add to contact, etc. This is especially convenient for one-time passwords, promo codes, delivery tracking IDs, etc. A long tap on the number will copy it and display a toast message with "Number copied". The feature works for numbers of 4 digits and longer.
The feature will be progressively released in the second half of December.Īdditionally, to further simplify users' interactions with brands, Viber now allows them to copy codes, phone numbers, emails and links within Business Messages. For example, a cosmetic brand can share a video with detailed review of new products recently bought by a user and explain how to combine it with other products purchased. The new feature will allow brands to send even more engaging, creative and useful content, utilising video to showcase new products, explain product characteristics, provide instructions and more. Messages from brands to users can be of different types:
Users will be able to reply to and pin a video message just like any regular Business Message. The feature will work for videos in 3gp, m4v, mov and mp4 formats with a maximum size of 200MB.
Rakuten Viber, a global leader in messaging communication, continues creating opportunities to enhance the level of communication between brands and users with an option for brands to send video to users and possibility for users to copy codes, links and contact information with one tap within Business Messages.įollowing this release, brands will be able to send video to users from their Viber business account. Viber continues to improve Business Messaging solutions, enabling brands to send video to users and users to easily copy codes, emails and links within Viber Business Messages. Viber for Business presents new features and key updates for better brand and user conversations in 2022
0 kommentar(er)
